For general concerns and questions about COVID-19, please call the Washington State Novel Coronavirus Call Center at 1-800-525-0127.
Willow Place clients, caregivers, and supporters:
We will continue to stay
closed through April as mandated by local, federal, and state guidelines. Our re-opening date will be decided upon when it is clear that it is safe to do so. Please take all precautions for
yourselves and others during this time, and continue to check in with us on our Facebook page, website, and via email for updates.
Willow Place Manager ~ Quilceda Community Services
Dear Guardian/Family Member:
On February 10, 2020, Gov. Jay Inslee declared a state of emergency in response to COVID-19, commonly referred to as the coronavirus. This has been a rapidly evolving public health topic in our field and in the media over the past couple of weeks. I am writing to inform you that Quilceda Community Services has been monitoring the spread of COVID-19 and related information for long-term care and social-service providers. Please know we are responding to the threat of the virus based on information provided by the Centers for Disease Control and the Washington State Department of Health.
The health and safety of clients supported by our agency is our number one priority. I want you to know that we have a plan in place to protect your family member or loved one, as well as our staff. We are currently monitoring all clients for signs of illness. We are strictly following protocols already in place for infection-control. Standard precautions for the COVID-19 virus is the same as precautions for influenza. Staff take these precautions daily, and are being reminded of them routinely in light of the current situation. Precautions include:
We ask that you help us stop the spread of the virus by following our visitor protocols:
We have implemented a visitor-screening process where you will be asked a series of questions and your temperature will be taken prior to coming into the residence.
We are following protocols set by local public health, which may include limit trips to the community to attend public gatherings. Additionally, we are limiting staff movement between homes when possible.
The Department of Health website has more information related to coronavirus www.doh.wa.gov/Emergencies/Coronavirus or call the hotline at 1-800-525-0127.
Please be assured we are doing everything in our power to keep our clients healthy. We will keep you apprised of any changes in the situation as they arise.
Residential Manager ~ Quilceda Community Services
425-791-8703 24/7 Cell